Latest News

30th Mar

COVID-19 Update

We continue to make good progress with our COVID-19 vaccination campaign. We have now given over 24,000 vaccinations.

There are a few thousand patients that remain in the 50+ cohort and also the at-risk cohort. We are doing everything we can to contact these patients. If you are contacted by us, we kindly ask that you accept your vaccination invite or let us know if you do not want to be vaccinated.

We have now started giving second vaccinations. If you are not sure of the date of your second vaccination, please call us on 02392 009191. if you are housebound, we will be in contact with you shortly before you are visited for your second vaccination.

If you are aged 50+ and have not yet been contacted for your vaccination, please call us on 02392 009191 to arrange an appointment.

Mosque Clinic

We have been working with Jami Mosque and Portsmouth City Council to set up a 'pop-up' vaccination clinic at the Portsmouth Jami Mosque. The clinic is invite only and is running today. With this clinic we are aiming to vaccinate anyone eligible for the vaccine in a community setting to help increase the overall number of people who have received a vaccination in the city.  

Under 50s

We are not yet permitted to vaccinated patients under the age of 50 unless you are deemed to be moderate or high risk. Rest assured, we will contact you as soon as we are able to offer you a vaccination. We kindly ask that you keep an eye on this page for any future updates.

18th Mar

COVID-19 Vaccinations Update

We are making good progress with our COVID-19 vaccination campaign. We have now vaccinated over 15,000 patients.

If you are aged 50 or over and have not yet been vaccinated, please call us on 02392 009191 to book your vaccination appointment.

Attending Kingston Crescent Surgery for your vaccination

We have updated our COVID-19 page with information about attending Kingston Crescent Surgery for your jab. The page now has important information about what to expect when arriving for your jab.

Text message invites

We have introduced new software which allows patients to book in for their vaccination by clicking a web link on their text message invite. This is allowing us to contact more patients in a shorter space of time. if you've not updated your contact details already, visit our 'Update my details' page.

Cohorts

We are now vaccinating all registered patients aged 50 and above. We are planning on also providing vaccinations to patients aged under 50 too. We can only do this once it has been permitted by NHS England.

Second Vaccinations

To be fully vaccinated against COVID-19 you need to have 2 jabs. If you have received your first jab, and do not know when your second jab is, please contact us.

 

4th Mar

We've Updated Our Veterans Page

We've created a dedicated veterans page which contains various bits of information for veterans.

Please follow this link to access the new veterans page.

25th Feb

COVID-19 Vaccinations Progress

We've been very busy vaccinating patients and healthcare workers since our last update in January and are making good progress with providing patients with their first vaccination.

We have so far given over 11,000 vaccinations to patients since mid December.

We have vaccinated most patients in the following groups:

  • Care Homes
  • Aged 80+
  • Aged 75-79
  • Aged 70-74
  • Aged 65-69

If you are in one of the above groups and have not had your first vaccination, please give us a call on 02392 009191 and select option 5 to speak to our booking team. if you are classed as housebound, we will contact you.

We are currently working on inviting patients in the following groups for their first vaccinations:

  • Clinically Extremely Vulnerable - This cohort has increased in size now that the government has expanded the criteria for shielding patients
  • Moderate Risk (Patients with long term conditions) - This is our largest cohort.

If you are in one of these groups, please wait for us to contact you. You can update your contact details here if needed. Please make sure we have your mobile number as this is the quickest and easiest way for us to let you know when your jab is due.

Once the above cohorts have been completed nationally, we will be permitted to move on to the following cohort:

  • Aged 60-64

Following this cohort the two remaining cohorts (at the moment) are:

  • Aged 55-59
  • Aged 50-54

We will also be starting to give patients their second vaccinations from March too.

 

21st Jan

COVID-19 Vaccinations

We are making good progress with our COVID-19 vaccination campaign.

We are currently vaccinating patients aged 70 and above as well as patients classed as clinically extremely vulnerable. This is a large group and we ask patients to wait for your invitation. Please do not contact us to book a vaccination unless we have first contacted you.

If you are a healthcare worker and are not registered with us, please check with your registered practice regarding vaccination. If you cannot obtain a vaccination via your registered practice, please let us know and we will put you on our waiting list.

We have various methods for inviting patients for their vaccinations:

  • Text message - We may send you a text inviting you to click a link and book your appointment.
  • Text message - We may send you a text message asking you to call us to book your appointment.
  • Telephone call - If you do not have a mobile phone we may telephone you to arrange your appointment.
  • Letter - We may send you a letter if we cannot reach you via the above methods

If we don't have your mobile number, please fill in this form to update your details. This will help us contact you at the earliest opportunity to invite you for your vaccination.

We kindly ask patients to be ready to book their vaccination at short notice. This will significantly help us vaccinate patients as quickly as possible.

National Vaccination Centres

You may have heard in the press that national vaccine centres are being set up. In Portsmouth, a national vaccination centre is being set up at St James' Hospital. Some patients will receive letters from the NHS (not Portsdown Group Practice) inviting them to book their vaccination at a national vaccination centre.

If you prefer to have your vaccination with us, then please wait for us to contact you. 

 

12th Jan

GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.

A small number of our patients will receive this survey. We would like to encourage all patients that receive it to complete it as it helps shape our services and highlights areaswhere we can improve.

For more information about the GP Patient Survey, please visit the GP Patient Survey website.

12th Jan

COVID-19 Vaccinations

We are now vaccinating patients against COVID19 using both the Pfizer-Biontech vaccine as well as the Oxford-Astrazeneca vaccine.

To date over 4000 of our patients have received at least one dose of the vaccine.

We politely ask patients to await an invitation to book their vaccination and do not contact us until we have contacted you. Make sure we have your mobile number so that we can invite you for your vaccination when it is due.

At the moment, we are limited by the number of vaccines we can give. We are provided with a set amount of vaccines each week which we then administer to patients. We are expecting this to change in the coming weeks, to a system which will allow us to order more vaccines and vaccinate more quickly.

We are only allowed to vaccinate those in the groups below, in the order listed below. Our current focus has been on care home patients, care home workers, over 80s (including housebound) and we are starting to begin vaccinating the 75+ cohort of patients.

  • Residents in a care home for older adults and their carers
  • All those 80 years of age and over and health and social care workers
  • All those 75 years of age and over
  • All those 70 years of age and over and clinically extremely vulnerable individuals
  • All those 65 years of age and over
  • Individuals aged 16 to 64 years with underlying health conditions
  • All those 60 years of age and over
  • All those 55 years of age and over
  • All those 50 years of age and over

Housebound patients in the above cohorts will be vaccinated when they are due.

To ensure you receive your vaccination invite, please let us have your mobile number by filling in this form. Text message is the quickest, most efficient method we have for booking patients in for their COVID19 vaccination, so please make sure we have your current mobile number.

11th Jan

Urine Albumin Creatinine Ratio Project (ACR Project) with healthy.io

We are teaming up with Healthy.io to carry out a home urine test project.

The project will enable patients to carry out simple urine tests at home and send us the results using their smartphone camera.

If you receive a letter or phone call from Healthy.io inviting you to carry out a home urine test, we encourage our patients to do so.

Initially we are focussing on our diabetic patients and will be looking to expand the service to other patients in the near future.

More information can be found on our ACR project page

10th Dec 2020

COVID-19 Vaccination Leaflets

We have updated our dedicated coronavirus (COVID-19) web page with links to patient information leaflets regarding the COVID-19 vaccination.

Please visit the coronavirus webpage for more information

8th Dec 2020

COVID-19 Vaccinations

We are pleased to inform our patients that we are now providing vaccinations against COVID-19.

The Government and Joint Committee on Vaccination and Immunisation have developed a schedule for vaccinating patients based on several factors. Whichever group you’re covered by, we’ll be in contact as soon as we can to offer you a vaccination.

Please don’t contact the practice to arrange your appointment until we’ve informed you that we can provide you with a vaccination.

The vaccination consists of two jabs with a 12 week gap between each jab. You are not fully protected until after your second jab.

Eligibility

The JCVI has announced the order of priority for vaccination against COVID-19

The guidance takes into account a broad range of factors related to the increased risk of hospitalisation and mortality.

The order of priority for vaccination is as follows. The JCVI or Government may vary the focus as the vaccination campaign continues and if other vaccinations are approved and become available.

  • Residents in a care home for older adults and their carers
  • All those 80 years of age and over and health and social care workers
  • All those 75 years of age and over
  • All those 70 years of age and over and clinically extremely vulnerable individuals
  • All those 65 years of age and over
  • Individuals aged 16 to 64 years with underlying health conditions
  • All those 60 years of age and over
  • All those 55 years of age and over
  • All those 50 years of age and over

How do I get a vaccination?

If you are in one of the above eligible groups, we will contact you (by letter, SMS or telephone) when your vaccine is available with instructions how to book your appointment. We kindly ask patients to not contact us requesting vaccination unless we have contacted you. 

Please keep an eye on this page for future updates.

23rd Nov 2020

Flu Vaccinations for patients aged between 50 and 64 years of age

The long awaited announcement regarding free flu vaccinations for patients aged between 50 and 64 years of age has now been made.

We will be offering free flu vaccinations to all patients aged between 50 and 64 years of age from 1st December 2020.

If you are in the cohort, you can book your flu vaccination online using our online services site.

We are running a weekend flu clinic on Saturday 5th and Sunday 6th of December. Please book in to this clinic and get vaccinated as soon as possible!

18th Nov 2020

Self Care Week

This week (Monday 16th November - Sunday 22nd November 2020) is Self Care Week.

Here at Portsdown Group Practice we have an excellent social prescribing service which provides support to those that require help with their wellbeing whether that be mental or physical, for more information please use the following link below:

PGP - Social Prescribing

PGP - Facebook - Self Care Week Post

 

11th Nov 2020

Lockdown Update #2

Further to our update below, 

Portsdown Group Practice remains open to help you throughout this second lockdown. Please don’t put off getting medical help if you need it. 

We just ask that you follow the guidance to keep yourself, other patients and our staff at Portsdown safe. 

We offer online or telephone appointments with our GP's and nursing staff to give you the help you need without coming into the surgery but face to face appointments are available if you need one. Please don’t attend the practice without an appointment. 

If you have symptoms of coronavirus and are due to come in for an appointment, let us know in advance. We'll still be able to offer you medical help but will make sure we do it in a way that keeps everyone safe. If you no longer need your appointment or can't make it, whether it's in person, online or over the phone, please let us know so that we can offer it to someone else. 

Help Us Help You. 

Thank you

Portsdown Group Practice

4th Nov 2020

'Lockdown' Update

Another lockdown is upon us and we want to bring patients up to date with how we are operating and to let you know a few important points:

  • We are open for essential medical care - this includes flu jabs, childhood immunisations, learning disability reviews and all other urgent medical problems
  • We will offer care remotely (via eConsult, telephone and video calls), where possible, to reduce the risk of covid transmission among patients and staff
  • If you have an urgent query, please call us on 02392 009191
  • If you have a non-urgent need, please use eConsult to submit your query to us. This helps us deal with your query efficiently and saves you waiting on the phone.
  • We have a number of different appointment types bookable online. These are updated regularly.
  • If you are eligible for a flu vaccination, but have not yet had it, we encourage you to do so as soon as possible. Check if you are eligible here. Flu vaccination appointments are bookable online.

All of us at Portsdown Group Practice would like to thank our patients for being understanding during these exceptional times. We kindly request that patients follow social distancing guidelines as well as wear a face covering when visiting our surgeries. Please help us, so we can help you.

 

20th Oct 2020

HANWAY CLOSURE – 31/10/2020

As confirmed in merger communications, Stubbington Avenue closed on 30/4/2020 and Hanway Road site is due to close at 6.30pm on 30/10/2020.

As we near this date we wanted to let you know how to access services.  Clinics are slowly being phased across to other sites (predominantly Kingston Crescent) in the lead up to closure so you will already be seeing that you are often directed to Kingston Crescent.

If you were planning on  attending Hanway before closure for any other reason, we advise you to attend Kingston Crescent, it’s only a few hundred yards away, as it’s likely in the last days that we will need to have a reduced staff or extended closure of the surgery, to enable us to move necessary equipment and documentation.

You can attend ANY Portsdown site – so whichever is more convenient to you is fine.

However, we are encouraging people to only attend the surgery if absolutely necessary, so if you want to book an appointment or ask an administrative question we recommend you use eConsult – visit https://portsdowngrouppractice.webgp.com/ for general advice, to request an extension to a sick note etc.

If you would like to find out test results –please register for Online Services where you will be able to book appointments, request medication, view your record including filed test results.  You can register at any of our sites, or by sending an email with your name, address, date of birth and contact details to portsdown.group@nhs.net.  Please put ‘online access’ in the subject heading.

Prescription issues can be dealt with over the phone between 2pm and 5.30pm Monday to Friday – 023 9200 9191 and Press Option 3.  Please remember to wait 72 hours from submitting prescription requests to call with any related queries. Please note, prescription requests will not be taken over the phone.

As ever, for any medical issues that require attention the same day, please call 023 9200 9191 and Press Option 1.  Do remember to call as close to 8am or 2pm as you can.

We realise that this must be an uncertain time for Hanway patients as you learn how to adapt and navigate to the Portsdown system, which we appreciate is very different to the system Hanway Surgery utilised.  All of our staff are here to assist you with any queries you may have.

2nd Oct 2020

Please have your flu vaccination with us

We work fast and are practised in vaccinating you, informing you of updates required and gathering data so this does not take long. This saves all of us a lot of additional work and crucially, also saves on valuable appointments.

We will also advise you at the same time if you are eligible to be vaccinated against shingles, and/or pneumonia and can offer to do this at the same time.

And finally, we also check if you are overdue a review for areas such as your blood pressure, medication, asthma, diabetes etc.

If you are eligible for the free flu vaccine, please book your vaccine at the surgery and help us gather your data and ensure your health is up to date all in one appointment.

When we vaccinate you against flu we also obtain vital data that is necessary for your medical record and care.

The surgery purchases flu vaccines on your behalf so please have your vaccine with us. 

To find ouit how to book a flu vaccination, please visit our dedicated flu page.

26th Aug 2020

We are covid-safe

We would like to reassure patients that we have taken all necessary steps to ensure that our surgeries are a safe environment for patients and staff.

We have completed risk assessments for all staff and departments within the practice, and shared the results.  We have implemented additional cleaning procedures in line with guidance and installed additional cleaning stations (i.e. hand sanitiser, wipes) around the practice for our staff and patients.

We have taken reasonable steps to maintain a 2m distance in the workplace, and for patients and colleagues visiting our sites – please take note of social distancing markers and supporting information in and around our sites.

Where people cannot be 2 metres apart, we have done everything practicable to manage transmission risk by staggering work and break times, rearranging working spaces and putting partitions in between desks.

We continue to monitor government guidance and our risk assessments to ensure our practices remain a safe place for all staff and patients.

We are open for patients with a pre-booked appointments. Please do not hesitate to contact us if you need to see a GP or nurse or any other member of the Portsdown team.

21st Aug 2020

Services Updates

Routine vaccinations and immunisations are important and are available for all elgible patients at the practice. If you are eligible for a flu vaccination we will offer you any other vaccinations you are eligible for when you attemd for your flu jab. If you would like to book an appointment for a non-flu vaccination or child immunisations, please give us a call or use our online services. We are still offering appointments for Minor Surgery, blood tests, NHS health checks, leg ulcer dressings and many more. 

15th Jul 2020

We are open! But we've made some changes...

Portsdown Group Practice is open and can see patients - HOWEVER it's not business as usual.

We have worked hard to stay open during lockdown and have made frequent changes to how we deliver care to ensure patients continue to receive it.

Now that lockdown is easing we want to bring patients up to date with how we are running our services and how best to access them. We would like to thank all of our patients for their continued support during this crisis.

Our primary objective is to provide accessible care for all patients whilst protecting the lives of our patients and staff. In line with national guidance, when booking an appointment, you may be booked in for a phone call with a clinician first before being offered an appointment in the surgery. We also have the ability to carry out video consultations with patients that have a smartphone. We are utilising these appointment methods in order to keep face-to-face appointments available for patients that need a physical assessment.

We request that if your query is not urgent, please use our eConsult page to contact us.

When visiting a site, patients will be met by a member of the team at the door to check that they are well before entering the building.

Patients that attend for face-to-face appointments will be seen by a clinician wearing full PPE. Clinicians will be wearing aprons, face masks, gloves and visors as per public health guidelines. Areas are cleaned in between appointments to keep our surgery environments safe. This means that face-to-face appointment capacity is reduced. An example of this is our phlebotomy service which is usually a 5 minute appointment is now 10 minutes. We have limited capacity in the waiting room as we promote social distancing.

COVID is still here which means we have had to change how we operate by creating 'hot sites'. 'Hot sites' are used to see patients with temperatures or respiratory issues. This is to keep patients attending for other appointments safe. As a result you may be asked to attend a different site depending on what sort of appointment you need.

We kindly ask that all patients attending the surgery wear a face mask in line with government guidance.

8th Jul 2020

Take our patient survey here!

We would really appreciate it if you could complete our patient survey. The survey is short and will take a few minutes to complete. It will help us towards improving and developing the services we offer to all patients. To take the survey, please click here.

26th Jun 2020

Portsmouth Wheelchair Service - Wheelchair Amnesty

If you have been provided a wheelchair by AJM healthcare (Portsmouith Wheelchair Service) and no longer need it, it is important that it is returned so that it can be reconditioned and provided to someone who needs it.

Please view this video for details on how to return or arrange collection of your unused wheelchair.

26th Jun 2020

Armed Forces Day - Saturday 27th June 2020

Saturday 27th of June 2020 is Armed Forces Day.

Showing support for the Armed Forces provides a much valued morale boost for the troops and their families. You can find out more about what they are doing at home and around the world by visiting the official sites of the Royal NavyBritish Army and Royal Air Force.

Portsdown Group Practive is an accredited veteran friendly practice. We aim to support our veterans and ensure they benefit from the services available to them. Please let us know if you are a veteran by emailing portsdown.group@nhs.net 

For more information about Armed Forces Day and how you can support the Armed Forces please click here

15th Jun 2020

Covid-19 – The compulsory wearing of face covering on Public Transport

 

A letter from the LMC's chief executive, Dr Nigel Watson, regarding face coverings on Public Transport:

"The introduction of the requirement for people to wear face covering on Public Transport is intended to help prevent the spread of the Covid-19 virus.

There are certain groups of people who are exempt from this requirement and they include:

  • children under the age of 11,
  • people with disabilities 
  • those with breathing difficulties or
  • those who are travelling with someone who relies on lip reading.

These groups of people, their parents or guardians are able to indicate the reason, if required, as to why they are not wearing a face covering.

 General practice is under considerable pressure as a direct result of the current challenges they are faced with delivering a service to patients at the same time as coping with the consequences of this virus. 

 There is no requirement for general practice to issue letters for patients who are unable to wear face coverings, as the Government have clearly defined the exemptions to this requirement.

General practice needs to focus all its time and effort managing those who need their help and not be diverted from this by unnecessary tasks.

 Many thanks for your help and support in this matter.


Yours faithfully

Dr Nigel Watson

Chief Executive

Wessex Local Medical Committees"

2nd Jun 2020

Childhood Immunisations

During this current time it's more important than ever that your child is up to date with their immunisations. It is much safer to vaccinate them than not. We are offering childhood vaccinations for all children that need them. If your child is not up to date with their immunisations then please call us on 02392 009 191 to make an appointment. 

For more information, please click here to watch a short video.

9th Apr 2020

Are you experiencing a crisis?

Are you or someone you know experiencing a crisis and need urgent mental health support? Call 111 or visit www.111.nhs.uk and speak to the NHS Mental Health Triage Service.

Our NHS 111 mental health triage service provides advice, support and guidance, 24 hours a day, seven days a week, for anyone living in Hampshire and the Isle of Wight.

The Mental Health Triage Team has a wide range of skills, including on the phone brief psychological support and has access to key services and organisations that can offer mental health support to people in their time of need. 

 This service can also be also used by GPs and other healthcare professionals, the emergency services, mental health charities and any other organisations that come into contact with people experiencing a mental health crisis.

The Mental Health Triage Service can be accessed by phone by dialling 111 and online at www.111.nhs.uk.

If you are experiencing a life threatening emergency, please call 999. 

19th Mar 2020

Patient Wound Care Self Help

Click here for a guide on how to dress your wound effectively.

9th Mar 2020

Contact us online - it's easy!

Over half of our patients are registered for online services. The online services platform we use is called 'SystmOnline'. SystmOnline enables patients to request prescriptions, view their medical record and book & cancel appointments, from a PC or smartphone. It's very easy to use.

To register, we require ID, this is to ensure that your medical information is secure and not accessible by anyone other than you and the practice. If you are not already registered, please ask to register at reception when you are next visiting the practice.

We also use 'eConsult'. eConsult is a method for contacting the practice via our website. eConsult can be used when you need to seek non-urgent medical help from the practice. eConsults are reviewed by a doctor and you should expect to receive a reply within 48 working hours. 

We encourage all of our patients to use both SystmOnline and eConsult to interact with the practice. Both SystmOnline and eConsult save you time and allow you to contact the practice at your own convenience.

24th Feb 2020

Learning Disability Directory

We've updated our community page with a link to the Portsmouth 'Local Offer' website. The website is a great resource for helping young people with educational needs and it also contains a Learning Disability Directory of Services.

To access the website, please click here.

To access the Learning Disability Directory of Services, please click here.

18th Feb 2020

Mumps cases hit decade high

The BBC reports that cases of Mumps are at a decade high. Mumps can cause severe complications if you are not vaccinated. Many people recover without treatment, however, in some cases, there can be serious complications, such as inflammation of the testicles in males, meningitis and deafness. 

The BBC report can be read here.

We advise all patients to vaccinate  themselves against mumps. We offer a free MMR (Measles, mumps and rubella) vaccination to all patients that have not completed the two dose vaccination course. If you would like a vaccination, please contact us to request one.

6th Dec 2019

Measles deaths 'staggering and tragic'

A recent BBC news article has revealed that approximatley 142,000 people - mostly children - died from measles in 2018.

Cases of measles continue to rise across the UK and Europe. We urge all patients to check their immunisation status with us when attending for appointments. The Measles, Mumps and Rubella (MMR) vaccination is available to all patients on request.

To read the BBC News article, please click here.

16th Oct 2019

Appointment Booking via Telephone

Good news! We are making it easier for you to book routine appointments via the telephone. As of week commencing 26th August, the routine appointment line (option 2) will open at 10:00am NOT 8:00am. This will allow us to have more staff available to take your call. Please remember, you can also book appointments via our online booking service, please speak to our reception team for more information.

16th Oct 2019

Measles cases surge in Europe as three more countries join the UK in no longer being infection free

Sky News reports that cases of Measles have surged to 90,000 in the first half of the year compared to the 84,462 seen in the whole of last year (2018).  To read the full article please click here

Measles is a highly infectious viral illness that can lead to serious health complications, including infections of the lungs and brain.

Portsdown Group Practice can provide a free Measles, Mumps & Rubella (MMR) vaccination to eligible patients. Please contact us to find out if you are eligible. For more information about the MMR vaccination, please click here.

16th Oct 2019

Waterlooville Breathe Easy - Support for patients with a lung condition

The British Lung Foundation are running a support group for all patients with a lung condition. The events take place on the first Wednesday of every month, between 2-4 pm at Waterlooville Community Centre. For more information please click here to view the poster.

16th Oct 2019

Routine Child Immunisations Uptake Dropping

The BBC report that routine childhood immunisation uptake is dropping in the U.K. It is extremely important to complete childhood immunisation courses to avoid being at risk of contracting various diseases. If your child is not up top date, please give us a call to book an appointment. The full story can be read here