Make it easier - manage your health online!
If your query is not urgent, why not save time and submit your query online?
We provide various online services for patients to contact the practice, request medication, book appointments and manage their health - all from your smartphone or computer.
We've created a new page which details these areas. Please click here to see how you can save some time and manage your health more effectively!
Are you experiencing a crisis?
Are you or someone you know experiencing a crisis and need urgent mental health support? Call 111 or visit www.111.nhs.uk and speak to the NHS Mental Health Triage Service.
Our NHS 111 mental health triage service provides advice, support and guidance, 24 hours a day, seven days a week, for anyone living in Hampshire and the Isle of Wight.
The Mental Health Triage Team has a wide range of skills, including on the phone brief psychological support and has access to key services and organisations that can offer mental health support to people in their time of need.
This service can also be also used by GPs and other healthcare professionals, the emergency services, mental health charities and any other organisations that come into contact with people experiencing a mental health crisis.
The Mental Health Triage Service can be accessed by phone by dialling 111 and online at www.111.nhs.uk.
If you are experiencing a life threatening emergency, please call 999.
Coronavirus (COVID-19) Update
NHS Guidance - Updated 24/03/2020
We have temporarily closed our Heyward Road and Paulsgrove branches. This is to protect patients and staff. Patients will continue to be seen at our other sites during this time.
We have temporarily suspended our online appointment booking functionality. This is to protect patients and staff from COVID19 (Coronavirus). To contact the practice, use eConsult, or telephone us on 02392 009191.
We would like to encourage patients to not to walk in to our surgeries during this time unless you have an appointment. This is to minimise the risk of virus transmission to patients and staff.
If you are self-isolating you need an isolation note from NHS online. Click here to get an isolation note.
If you have symptoms such as a newly developed cough or a fever above 37.8 degrees celsius, you should stay at home and self-isolate for 7 days. This advice relates to people who have travelled as well as those that have not travelled recently.
If a member of your household has been told to self-isolate for 7 days due to a cough, high temperature or other virus symptoms, you must also self-isolate for 14 days. This is because it may take longer than 7 days before symptoms develop.
Please do not call the surgery or NHS 111 regarding coronavirus unless you need help with your symptoms.
Please visit the dedicated NHS 111 coronavirus website: https://111.nhs.uk/covid-19 for further information.
To protect yourself and others, do not go to a GP, pharmacy or hospital.
Patient Wound Care Self Help
Click here for a guide on how to dress your wound effectively.
Contact us online - it's easy!
Over half of our patients are registered for online services. The online services platform we use is called 'SystmOnline'. SystmOnline enables patients to request prescriptions, view their medical record and book & cancel appointments, from a PC or smartphone. It's very easy to use.
To register, we require ID, this is to ensure that your medical information is secure and not accessible by anyone other than you and the practice. If you are not already registered, please ask to register at reception when you are next visiting the practice.
We also use 'eConsult'. eConsult is a method for contacting the practice via our website. eConsult can be used when you need to seek non-urgent medical help from the practice. eConsults are reviewed by a doctor and you should expect to receive a reply within 48 working hours.
We encourage all of our patients to use both SystmOnline and eConsult to interact with the practice. Both SystmOnline and eConsult save you time and allow you to contact the practice at your own convenience.
Learning Disability Directory
We've updated our community page with a link to the Portsmouth 'Local Offer' website. The website is a great resource for helping young people with educational needs and it also contains a Learning Disability Directory of Services.
To access the website, please click here.
To access the Learning Disability Directory of Services, please click here.
Mumps cases hit decade high
The BBC reports that cases of Mumps are at a decade high. Mumps can cause severe complications if you are not vaccinated. Many people recover without treatment, however, in some cases, there can be serious complications, such as inflammation of the testicles in males, meningitis and deafness.
The BBC report can be read here.
We advise all patients to vaccinate themselves against mumps. We offer a free MMR (Measles, mumps and rubella) vaccination to all patients that have not completed the two dose vaccination course. If you would like a vaccination, please contact us to request one.
We are pleased to confirm that, following yesterday's possible Coronavirus incident, we have now received confirmation that the patient has NOT tested positive for the Coronavirus and Kingston Crescent Surgery will therefore be open as normal on Monday morning. We would like to thank our patients for their understanding during this incident and will continue to be vigilant for any further potential cases.
All travellers who develop relevant symptoms (for example respiratory symptoms, shortness of breath, cough, fever) however mild, within 14 days of returning or transitioning from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau should not attend the practice, but should remain at home and immediately call NHS 111 for advice.
Measles deaths 'staggering and tragic'
A recent BBC news article has revealed that approximatley 142,000 people - mostly children - died from measles in 2018.
Cases of measles continue to rise across the UK and Europe. We urge all patients to check their immunisation status with us when attending for appointments. The Measles, Mumps and Rubella (MMR) vaccination is available to all patients on request.
To read the BBC News article, please click here.
Appointment Booking via Telephone
Good news! We are making it easier for you to book routine appointments via the telephone. As of week commencing 26th August, the routine appointment line (option 2) will open at 10:00am NOT 8:00am. This will allow us to have more staff available to take your call. Please remember, you can also book appointments via our online booking service, please speak to our reception team for more information.
Measles cases surge in Europe as three more countries join the UK in no longer being infection free
Sky News reports that cases of Measles have surged to 90,000 in the first half of the year compared to the 84,462 seen in the whole of last year (2018). To read the full article please click here.
Measles is a highly infectious viral illness that can lead to serious health complications, including infections of the lungs and brain.
Portsdown Group Practice can provide a free Measles, Mumps & Rubella (MMR) vaccination to eligible patients. Please contact us to find out if you are eligible. For more information about the MMR vaccination, please click here.
Waterlooville Breathe Easy - Support for patients with a lung condition
The British Lung Foundation are running a support group for all patients with a lung condition. The events take place on the first Wednesday of every month, between 2-4 pm at Waterlooville Community Centre. For more information please click here to view the poster.
Routine Child Immunisations Uptake Dropping
The BBC report that routine childhood immunisation uptake is dropping in the U.K. It is extremely important to complete childhood immunisation courses to avoid being at risk of contracting various diseases. If your child is not up top date, please give us a call to book an appointment. The full story can be read here.