When We Are Closed
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
If you do not need urgent assistance, call the Out of Hours service on 111
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
NHS 111 is a service that’s been introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.
When to use it
You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation. Call 111 if:
- you need medical help fast but it’s not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don’t know who to call or you don’t have a GP to call
- you need health information or reassurance about what to do next
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.