Core opening hours for Heyward Road Surgery on Monday, Tuesday and Thursday are 8:00 to 18:30, then on Wednesday and Friday 8:00 to 13:00.
Normal appointment hours:
*Note that Heyward Road patients may contact Somerstown surgery during the afternoons on Wednesdays and Fridays.
Why are appointment hours different from opening hours?
The time you spend face to face or on the phone during an appointment is only part of the work that goes into providing you with the best care possible. Outside of appointments our clinicians must also tend to the more administrative needs of your care such as dealing with pathology test results, signing prescriptions both (physically and digitally), dictating new referral letters and action existing ones. In addition to these examples, time must be set aside to allow for home visits to our patients that may not be able to visit us in the surgery.