Crookhorn Surgery Closure 27th June 2018
Please be aware that Crookhorn Surgery will be CLOSED all day on Wednesday 27th June 2018. This is to allow for necessary maintenance work to be carried out
Asthma - Inhaler techniques
We've updated our patient information page with links to videos and information about inhaler techniques. This is a valuable resource for all asthmatics. Please click here to access it.
Flu Vaccination Survey
If you had a flu vaccination this year we would like to invite you to complete our short flu vaccination survey here.
MJog Messenger via Smartphones
MJog Messenger – smarter healthcare communications
Healthcare providers using MJog can send secure healthcare related messages to the MJog Messenger app installed on your smart phone. It is recommended to only install MJog Messenger when directed to do so by your practice.
Why you should install MJog Messenger
- It is free and makes responding to messages extremely quick and easy
- Get your health information direct (including results and reviews)
- Instant notifications let you know when a new message is received
- Saves you time and saves your practice money
- Messages are sent securely and you can PIN protect access to MJog MessengerOnce installed, there is a simple registration process to complete. Don’t worry we have put together a step-by-step guide showing every simple step!
- Need help? click Here
Heyward Road Surgery
As many of you will be aware, there have been investigations into Heyward Road Surgery being part of the development next door .
At present, Heyward Road Surgery will be remaining as is, we are investing funds into redecorating and refurbishing the surgery.
We thank you for your patience and cooperation as we go through refurbishment and hope you enjoy the outcome!
Call Centre now active! Phone options have changed.
In response to patient feedback, we have streamlined our phone service and created a centralised call centre based out of Cosham Park House surgery. The aim of this call centre is to provide patients with a smooth experience when calling by providing dedicated lines and receptionists to focus on answering phonecalls and reducing wait times. Please be aware that between 13:00 - 14:00 and from 17:30 until the next business day our phone system operates on "emergency only" calls, if you wish to book a routine appointment or have a general enquiry please call during normal operating hours.
All six surgeries (including Heyward Road and Somerstown) can now be reached under the one main number of 023 9200 9191. Please see the phone options below:
- Select option 1 to book an urgent, on the day appointment
- Select option 2 to book a routine appointment
- Select option 3 if you have a general enquiry, this option will then provide a second list of choices:
- For Cosham Park House or Paulsgrove, press 1
- For Crookhorn, press 2
- For Kingston Crescent, press 3
- For Heyward Road or Somerstown, press 4
Please note that it is important to select the correct option when calling, as making an incorrect choice will delay both yourself and others.
Our latest patient feedback report is available FFT Results March 2018
Cervical screening is really important. It saves lives. We've updated our page about cervical screening. Please click here for more information
Keep Antibiotics Working
People are being urged not to ask their doctor for antibiotics as part of a new campaign aimed at tackling growing resistance to the drugs.
An estimated 5,000 people die every year in England because antibiotics no longer work for some infections, according to Public Health England (PHE), which has launched the Keep Antibiotics Working campaign.
Helping to protect your child against meningococcal disease
The meningococcal ACWY (MenACWY) vaccine is replacing the routine Meningococcal C (MenC) vaccine. MenACWY vaccination helps to protect your child against four types of meningococcal bacteria (groups A, C, W and Y) that can cause meningitis (inflammation of the lining of the brain) and septicaemia (blood poisoning). These diseases are very serious and can kill, especially if not diagnosed early.
Cases of meningococcal W disease ("MenW") in England have increased significantly in recent years, and it is in response to this rise in cases that this vaccine is being introduced. If children have not already received the School Leavers Booster vaccination this may be offered at the same time.
Further information is available by clicking the Online Access link above